MOQ means 'Minimum Order Quantity', and is the quantity on which the price quoted on our website is based. Some of our distributor partners sell in this quantity or in smaller amounts. If you are after a smaller quantity, we may be able to put you in contact with one of our distributors, please Contact Us for more information. For customised products, different MOQs apply.
We offer relatively low minimum order quantities, making customising your retail packaging easy. Minimum order quantities (MOQs) begin at 3000 for white or brown kraft with a one or two-colour print or 5000 for prints with more than two colours. Visit Brand Your Bag for more information.
We no longer have a minimum spend, but certain products will have minimum order quantities. You can browse our products and pricing directly on our website.
Our next day promise means that if you place an order of a stocked item before 2pm, we will dispatch it the next business day.
We also offer an urgent dispatch option, where we can dispatch within 4 hours (business hours), however there is a charge for this, and your goods will still travel as per the normal freight time lines. You can read more about our Next Day Delivery.
Our Last Minute Print means that customising your bags is easier than ever. Our custom print services can vary depending on the size of the order and design of the bags. We recommend that you Contact Us for more information.
We do not split cartons, however, we have distributors in many locations that offer our products in smaller quantities. Please Contact Us if you would like to know more.
Once you have set up a user account on the new PaperPak website, you'll be able to login and see the details of your recent orders. You will also receive an email after submitting your order. If you have a specific query about an invoice, please Contact Us.
Yes, we support many charity and community events. Please send us an email with your charity logo, an outline of the event and your preferred product and quantity. Requests are approved on a case by case basis. Or read more about our efforts in our local communities.